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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming apublic benefit corporation(PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As aWork Anywherecompany, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us intransforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Join Veeva as we advance our
MedTech customers through the adoption of next-generation Commercial Solutions by building the services team for the industry. Veeva Systems drives innovation for our customers. In this role, you will lead the charge in ensuring customer success—both during implementation and beyond—for our CRM solutions serving Medtech clients. As a Service Delivery Lead, you will lead a team that excels in software implementation delivery.Managing with a focus on operational excellence includes:
· Ensuring customer and employee success
· Leading through hands-on and strategic initiatives
· Cultivating a positive and productive environment
· Driving new practices to support implementation excellence
· Creating innovative collateral to support delivery
· Partnering with global and cross-function teams to provide the best outcomes
This is a remote, US-based with a requirement for Eastern or Central Time with required travel.
What You’ll Do#LI-Remote
#LI-MidSenior
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us attalent_accommodations@veeva.com.
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