Project Manager

At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the 2023 Forrester Wave Report for SPM, 2023 Ventana Research Revenue Performance Management (RPM) Value Index, Gartner Peer Insights, 2024 Gartner SPM Market Guide, and G2. Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here’s why you’ll thrive at Varicent:

Innovate with Purpose: Build impactful solutions for customers worldwide.

Join Excellence: Work in a diverse, collaborative, and innovative team.

Shape the Future: Lead in redefining revenue optimization.

Grow Together: Unlock your potential in a supportive environment.

Our Global Professional Services team is the leading provider in the Sales Performance Management space. We are a dynamic group of consultants, architects, and project managers who take pride in helping our clients get the most out of Varicent products by implementing solutions that meet their unique business and technical needs.  Joining our practice means becoming part of a team that’s bold enough to chase experiences - like building, designing maintaining scalable compensation models for our customers, using Artificial Intelligence, captivating Visualizations, and unique and cutting-edge DB concepts. The Professional Services team at Varicent is committed to diversity, equity, and inclusion, and believes in the value of different experiences, perspectives, and voices.

We are excited to bring English-speaking Project Manager opportunity to San Jose, Costa Rica, and are looking for passionate professionals who want to make an impact. Your drive and expertise will help us build a dynamic team and expand our footprint in this thriving market.

In this role, you will work closely with our clients in many industries such as Financial Services, High Tech, Banking, Manufacturing, Retail, and Insurance to identify, design and configure Sales Performance Management (SPM) solutions to meet their business and technical needs.

What You’ll Do:

Manage the overall software implementation lifecycle of a project ensuring compliance with existing and future implementation standards.

Provide leadership and management of project resources including Varicent, client and partner resources.

Build and maintain a strong referenceable customer relationship with the customer's management and project teams.

Monitor and document project status; anticipates problems and resolves them or escalates them to appropriate level of management for resolution.

Manage project financials including budget, invoicing, forecasting and project profitability.

Works collaboratively with other internal departments (i.e. R&D, Customer Support, Education, etc.) to properly leverage resources to address customer needs.

Travel to client sites domestically or internationally as required (25-80%)

What You’ll Bring:

5 to 7 years managing complex Enterprise Projects / Programs

Degree in Computer Science, Computer Engineering, Mathematics, or a related business discipline

PMP and/or Agile certified

Experience implementing Enterprise Applications using Waterfall and Agile methodologies

Excellent project planning, budgeting, scheduling, and resource management skills.

Effective time management, documentation, and organizational skills

Solid comprehension of databases, web applications and SaaS solutions

Strong business communication skills (verbal and written)

High energy with a drive to succeed

A desire and willingness to travel

Availability and willingness to travel

Success Outcomes

Within 1 month, you will

Participate in new hire training and education

Orient yourself with Varicent delivery methodology and key deliverables

Have a good overview of the market, the customers, and the user personas

Be assigned your first Professional Services project

Within 3 months, you will

Manage all aspects of small to medium implementation projects following the Varicent Implementation Methodology

Be responsible for scope, execution, resourcing, budget, scheduling, client, communication etc on your assigned projects

Complete project Health and Status Reports and report status back to Varicent Services Management

Increase familiarity with key Varicent modules

Within 6 months, you will

Manage medium-to-large scale implementation projects

Participate in knowledge-sharing sessions within your immediate and broader teams

Mentor new hires on product implementation and project methodology

Stay up-to-date on product improvements

Within 1 year, you will

Consistently deliver Implementation Projects on-time, and within budget

Provide quality control over delivered work by yourself and other team members

Present a project success presentation to the larger Professional Services organization

Be able to demonstrate the success of your work through customer feedback and internal feedback

Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com

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