Seasonal Maintenance Runner

About the CompanyWe’re a vacation rental company where great people create exceptional experiences. From our humble beginnings with a simple idea, we've grown into a trusted industry leader delivering genuine hospitality to every guest. What sets us apart isn't just our advanced technology or high property standards, but our culture of doing things the right way, building trust, and supporting each other as a team. When you join Casago, you're not just taking a job—you're becoming part of a company that values your contributions, invests in your growth, and gives you the opportunity to make a real impact on the homeowners and guests we serve every day.

Work with Vacasa this Summer season!

Are you a handy person who enjoys fixing and maintaining household items? Do you like to drive and are comfortable spending your days driving across various locations supporting maintenance needs? We are currently looking for someone to join our team as a Runner. No day will be the same! You’ll jump from driving supplies to team members across our portfolio of homes, performing general maintenance upkeep and fixes to ultimately helping us keep our vacation homes ready for guests. Must be curious and enjoy troubleshooting!

This is a seasonal position. Employment dates begin as soon as 3/30/25 and work through end of season on or around 10/24/25. As a part-time, seasonal position, exact schedule and hours are varied based on the needs of the business and may fluctuate from one week to the next.

This role supports the team in North Topsail Beach, NC.

Compensation 

• $15 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.
• Up to $100 per month car allowance for eligible employees.
• More benefits and company perks information below.

What you’ll do

• Expect the unexpected, no day is the same and it will be spent traveling, performing basic maintenance and tasks in our homes. Flexibility and adaptability is a must.

• Work as part of our operations team to support the day to day, running keys and coming to the rescue of any team member in need!

• Remove trash from homes

• Run linens to Housekeepers 

• Use your basic knowledge of maintenance tasks such as hanging pictures, fixing blinds and changing light-bulbs.

• Bring your skills and interest to learn home repairs including appliance trouble-shooting, cable/wifi troubleshooting, basic knowledge of HVAC systems and light plumbing [like fixing a leaky sink].

• Correspond on a regular basis via email and phone with the Local team and Central team.

• Order, maintain and replenish maintenance supplies and inventory.

• The job duties described, are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

• Other tasks as needed - because every day looks different in hospitality!

The skills you’ll need

• Communicator: proactively communicate with our guests, owners, housekeeping team, maintenance team and local/central teams via email, phone, and in person.

• Problem Solver: at Vacasa, we always seek to head problems off at the pass, but chaos theory prevails and we can't pre-solve for everything. When something doesn't go according to plan, you will need to go into action and work with teams across Vacasa to turn problems into opportunities.

• Can do/will do attitude: when guests are on vacation, we are our busiest. A willingness to help when needed is essential. This will include weekends and holidays.

• Natural born leader: as a Maintenance Runner, you will need to take charge and rescue the tasks at hand. Your ability to think on your feet, be collective with your thoughts and have a positive way of interacting with others is essential.

• Computer Savvy: Our custom developed management software has set Vacasa apart as an industry leader. We use our system to manage all aspects of our business. While we will never ask you to do any coding, we will want you to be very comfortable using a computer. If you commonly find yourself saying, "I bet I can get on youtube and figure out how to do that.", you'll be just fine.

• Highly Organized: This position requires balancing competing priorities on a day to day and minute by minute basis. At Vacasa we are dedicated to providing the best tools possible to manage the workload, but there is a critical human piece that you will provide. We rely on you to balance those priorities and kick into action with your organization skills to manage the workload.

• Change Agent: At Vacasa, we firmly believe that every employee should be a stakeholder in improving our owner and guest experience. As an agent of change we will ask you to help identify areas where we have an opportunity to improve.

• The ability to lift up to 20 pounds  
   
• Reasonable comfort level with computers and smart devices
  • Access to the internet and the ability to check your email on a daily basis

What you’ll get

• Health/dental/vision insurance based on hours worked
• Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
• 401K retirement savings plan with immediate 100% company match on the first 6% you contribute
• Health & Dependent Care Flexible Spending Accounts based on hours worked
• Paid Vacation & Sick Time
• Employee Assistance Program (EAP)
• Employee Discounts
• Part Time, Seasonal & Intermittent classified employees are not eligible for benefits. Vacasa will review the average hours worked during your first 90 days of employment and you’ll be communicated with if you become eligible. Please visit our careers page to see our full benefits package and what you have to look forward to if / when you become eligible.

The company is under no obligation to extend your employment through the season nor beyond the end date. There may be additional opportunities within this or other roles at season end.

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged. 

Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.

An offer of employment for this role will be contingent upon the successful completion of a background check.

Casago is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.  Casago is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.

An offer of employment for this role will be contingent upon the successful completion of a background check and / or an OFAC screening, country dependent.