Support utility inquiries escalated internally or with partners
Centralized system support for billing items and corrections
Monitor, process, and audit utility billing
Communicate with site teams, corporate, utilities, and partners for billing accuracy
Maintain accurate records and resolve discrepancies per Operations Manual
Complete tasks from centralized mailbox and reporting

🎯 Requirements

3-4 years of related experience or equivalent education
Superior attention to detail
Ability to work independently
Advanced written and oral communication skills
Proficiency in Microsoft Office (Outlook, Excel, Word)
Experience with data entry systems and ledger/billing

🎁 Benefits

Competitive salary
Remote work: 100% remote
Paid time off (vacation and sick leave)
HMO coverage through company plan

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