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customer service macos data entry microsoft office billing systems📋 Description
- Support utility inquiries escalated internally or with partners
- Provide centralized system support for billing items
- Monitor, process, and audit utility billing via systems
- Communicate with site, corporate teams, and utilities to ensure accuracy
- Record activities in operations software and tracking sheets
- Open, close, and reinstate utility accounts with third parties
🎯 Requirements
- 3-4 years related experience or equivalent education
- Superior attention to detail
- Ability to work independently
- Excellent written and oral communication skills
- Proficiency in Microsoft Office (Outlook, Excel, Word)
- Minimum 30 Mbps wired internet and private home office
🎁 Benefits
- Competitive salary
- Remote work (100% remote)
- Paid time off
- HMO coverage
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