Related skills
documentation customer service project management stakeholder management verification📋 Description
- Support multiple projects and workstreams, driving processes and metrics
- Own project components, including customer service and payments
- Identify efficiency improvements in projects and team management
- Support community engagement and partner coordination
- Track operations, documentation, and knowledge management
- Travel within Ohio and occasional travel to team events as needed
🎯 Requirements
- Strong alignment with GiveDirectly values; EI, problem solving, PM, follow-through, inclusivity
- Fluency in English; Spanish, Arabic, or Chinese a plus
- 2+ years of work/volunteer experience in PM and people management/coordination
- Exceptional communication, organizational, and time-management skills
- Strong customer service instincts and problem solving
- Ability to quickly learn new tech platforms and work independently
🎁 Benefits
- Health benefits plan
- Unlimited PTO
- Desk allowance and flexible location
- Opportunities for advancement
- DEI initiatives and inclusive culture
- Remote-first approach to support teams
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