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data analysis partnerships customer service project management📋 Description
- Support multiple U.S. cash program projects and workflows.
- Coordinate community engagement and partner relations.
- Serve as recipient liaison via email, phone, and in-person help.
- Drive process improvements and track key metrics.
- Assist with verification, payments, and field ops.
- Occasional travel to US events; travel costs reimbursed.
🎯 Requirements
- Fluent English; 2+ years in PM and people coordination.
- Excellent communication, organization, and time management.
- Strong customer service, problem solving, and empathy.
- Comfort with quantitative analysis and data-driven decisions.
- Manage day-to-day operations; propose process improvements.
- Able to learn new tech platforms quickly and work independently.
🎁 Benefits
- Positive, supportive team with advancement opportunities.
- Commitment to staff growth and development.
- Competitive salary, including bonus.
- Robust health benefits (country dependent).
- Unlimited PTO with encouraged time off.
- Desk allowance and flexible work location.
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