UpKeep is the leading cloud-based Asset Operations Management software developed to revolutionize the way teams manage facilities and maintenance work. We provide mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. Our innovative technology is modernizing workflows and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott!

We're a Series B tech startup with 100+ team members across the US. We've been recognized as a "Best Place to Work" multiple years in a row by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape.

POSITION SUMMARYWe are seeking an experienced and strategic Vice President of People to join our executive team. The VP of People will be responsible for shaping and executing our human resources strategy, driving organizational effectiveness, and fostering a culture that promotes employee engagement, growth, and satisfaction. This role requires a visionary leader who can balance strategic thinking with hands-on execution in a fast-paced, scaling organization.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Strategic Business Partnering:

Develop and implement a comprehensive people strategy aligned with company goals.
Serve as a strategic advisor to the executive team on all people-related matters.
Lead organizational design and change management initiatives to support company growth.
Drive initiatives to develop leadership capabilities within the organization.

Talent Acquisition and Management:

Oversee talent acquisition strategies to attract and retain top talent.
Implement robust onboarding processes to ensure a seamless integration of new hires.
Develop and execute talent management programs, including performance management, career development and succession planning.
Promote continuous learning and professional development opportunities, including creagting and implementing learning and development programs

Employee Engagement and Culture:

Foster a positive and inclusive workplace culture that aligns with UpKeep’s values and mission.
Design and implement initiatives to enhance employee engagement and retention.
Act as a champion for diversity, equity, and inclusion (DEI) across the organization.

Compensation and Benefits:

Develop competitive compensation and benefits strategies to attract and retain top talent.
Ensure compliance with all federal, state, and local employment laws and regulations.
Regularly review and update compensation structures to maintain market competitiveness.

HR Operations and Compliance:

Oversee all HR operations, including payroll, benefits administration, and HRIS management.
Ensure the organization’s HR policies and procedures are current, compliant, and effectively communicated.
Manage employee relations issues with a fair and consistent approach.

EXPERIENCE

Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree or HR certification is a plus.
Minimum of 10 years of progressive HR experience, with at least 5 years in a senior leadership role.
Proven track record of developing and implementing strategic HR initiatives in a high-growth environment.
Strong knowledge of global employment laws and regulations.
Exceptional leadership, communication, and interpersonal skills.
Experience with HRIS and other HR technologies.
Ability to think strategically and execute tactically.
Demonstrated commitment to diversity, equity, and inclusion.

At UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status.

Company History & Product:

UpKeep was founded in 2014 by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a Process Engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the productivity of the technicians he was working with. He was determined to build on this vision— so he quit his job, learned to write code, and created the first version of UpKeep from his family's garage!

Today, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors solve problems for thousands of businesses around the world. Our Asset Operations Management solutions, coupled with powerful cloud ecosystems, empower maintenance and facilities teams to achieve their digital transformation goals. We are providing meaningful value to an underserved, blue-collar workforce by streamlining workflows, improving collaboration, and making it easy to manage work orders and projects from anywhere, anytime!

We've raised $50 million in venture capital following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. We're also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate in discussions, webinars, podcasts, and courses.

Company History & Product:

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