Senior Data Scientist

As a Senior Data Scientist working at TTEC Digital, you will work on a team with diverse clients and industries to create data-driven solutions, develop cutting edge algorithms and provide expert insights to increase our understanding of customer behavior and needs. You will help clients turn data into actionable insights that drive tangible outcomes, improve performance and help clients lead the market. This position requires in-depth understanding and use of statistical and data analysis tools.

Who we are:

TTEC Digital Consulting is a pioneer in customer experience, engagement and growth solutions. We utilize a holistic approach, applying solutions from both our Engage and Digital segments to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. We provide end-to-end advisory and execution services, giving leaders the confidence and tools to re-think how to compete with a combination of our logic, intellect and ability to make sense of the data with our creativity and experienc

What skillsets we are looking for:

• 4-6 years in analytics domain developing & deploying ML/AI solutions

• 1+ years working on NLP projects – text mining, having used LLMs, worked on Hugging Face/Transformer models; worked on publicly available LLM APIs

• Proficient level of understanding in machine learning and deep learning methods

• Excellent programming skills in Python, Pandas, PySpark & SQL

• Excellent communication skills – ability to describe findings to technical and non-technical audience

• Good knowledge of MS office suite of products (Excel and PowerPoint)

• Ability to create end-to-end PowerPoint presentations (outline, visualization, results, summary) that are client-ready

• Experience with at least one of the following: Azure, GCP, Databricks, AWS; GCP is preferred