Related skills
slack jira confluence dashboards ticketing systems📋 Description
- Triage and resolve T&S escalations.
- Conduct daily enforcement operations.
- Review and investigate abuse reports.
- Monitor risk and abuse signals across telemetry.
- Perform in-depth investigations into suspicious behavior.
- Develop and maintain playbook rules and workflows.
🎯 Requirements
- 5+ years in Product Ops, Risk Ops, Eng Ops, or related ops role.
- Experience managing workflows, queues, escalations, investigations.
- Strong operational rigor; manage recurring processes; document decisions.
- Analyze signals from multiple sources to identify patterns.
- Familiar with Jira, Confluence, Slack, dashboards, ticketing systems, and AI tools.
- Experience partnering with Product, Engineering, CX, Security, and Legal.
🎁 Benefits
- Top Performer Bonus, equity awards, and competitive benefits.
- Learning and growth opportunities.
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