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reporting crm stakeholder management leadershipπ Description
- Lead and develop a high-performing team of CRMs and Analysts.
- Deliver exceptional first-call experiences for trial participants.
- Drive trial engagement and conversion with GTM alignment.
- Partner with Sales and GTM stakeholders to optimize outcomes.
- Ensure quality, speed, and accuracy in client interactions.
- Align team with Sales and GTM priorities.
π― Requirements
- 3+ years in client service and 3+ years in people management.
- Strong leadership; manage competing priorities and team structure.
- Results-driven; push for trial engagement and conversion.
- Detail-oriented; high standards for quality and compliance.
- Collaborative; partner with Sales and GTM stakeholders.
- Clear, coachable communicator and leader.
π Benefits
- Performance-based bonus
- Equity
- Generous benefits program
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