Trials Manager I/II - Expert Insights - ECS

Added
less than a minute ago
Type
Full time
Salary
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Related skills

reporting crm stakeholder management leadership

πŸ“‹ Description

  • Lead and develop a high-performing team of CRMs and Analysts.
  • Deliver exceptional first-call experiences for trial participants.
  • Drive trial engagement and conversion with GTM alignment.
  • Partner with Sales and GTM stakeholders to optimize outcomes.
  • Ensure quality, speed, and accuracy in client interactions.
  • Align team with Sales and GTM priorities.

🎯 Requirements

  • 3+ years in client service and 3+ years in people management.
  • Strong leadership; manage competing priorities and team structure.
  • Results-driven; push for trial engagement and conversion.
  • Detail-oriented; high standards for quality and compliance.
  • Collaborative; partner with Sales and GTM stakeholders.
  • Clear, coachable communicator and leader.

🎁 Benefits

  • Performance-based bonus
  • Equity
  • Generous benefits program
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