Trials & Evaluation Coordinator

📋 Description

• End-to-end trial lifecycle management, coordinating across Sales, Customer Success, Product, and Logistics.
• Receive, triage, and process trial requests with complete information before procurement.
• Coordinate procurement, configuration, and shipping of hardware and software for trials.
• Schedule trial resources (Professional Service Managers and installers) to fit timelines.
• Track active trials end-to-end and manage post-trial returns/inventory reconciliation.
• ALPR trial deployments: staging, installation scheduling, and post-trial recovery.

🎯 Requirements

• 2+ years in operations, logistics, program coordination, or similar (SaaS preferred).
• Ability to manage multiple concurrent projects with attention to detail.
• Proficiency with Salesforce and Smartsheet; experience with workflow automation.
• Strong written and verbal communication; cross-functional coordination.
• Experience building or maintaining process documentation in structured formats.
• Familiarity with hardware logistics (shipping/receiving/inventory) and vendor renewals.

🎁 Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Learning & Development programs