Related skills
slack saas zoom google suite instagram📋 Description
- Lead and coach Trial Experience Specialists daily.
- Primary point of contact for mgmt inquiries and escalations.
- Facilitate training with Leads/Managers for ongoing dev and new hires.
- Monitor team health and contribute to strategic development.
- Track performance metrics; provide actionable feedback.
- Identify process improvements to enhance service quality.
- Resolve advanced customer requests promptly with clear documentation.
- Foster collaboration and teamwork; handle evolving tasks.
🎯 Requirements
- Bachelor’s degree or equivalent SaaS experience preferred.
- Prior SaaS sales leadership with full sales cycle experience.
- Strong people coach focused on development.
- Technical aptitude to help users with HighLevel.
- Experience with CRM systems is a plus.
- Knowledge of Social Media Management, Advertising, Website/Funnel Building, SEO.
- Proficiency with Google Suite, Zoom, Slack, Facebook, Instagram, Linkedin.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!