Customer Success Manager

📋 Description

• Onboard high-value programs, manage timelines, unblock blockers
• Manage a portfolio of key customers and monitor account health
• Expand relationships, retain spend, and sign long-term agreements
• Handle feedback by analyzing requests and informing the product team

🎯 Requirements

• 3+ years in Sales, Customer Success or Account Management
• 1+ years working with mid-market accounts
• Preferred experience working at a high-growth B2B startup
• Excellent written and verbal communication skills

🎁 Benefits

• Base salary $80,000 - $120,000
• Equity and competitive benefits
• Remote company; work from the Americas
• Access to company handbook and strong culture