Related skills
payments documentation cross-functional collaboration crm tools order management systems📋 Description
- Process and review customer trial modifications, orders, contracts, and billing requests.
- Onboard and manage manually invoiced customers and consolidated billing accounts.
- Manage discounts, coupons, and special billing actions per agreements.
- Serve as SME for order management lifecycle; document procedures.
- Collaborate with Finance Ops, Commercial, Support, Billing, Product, and Engineering to streamline order/billing.
- Provide feedback on order management and billing; participate in cross-functional projects.
🎯 Requirements
- Fixed-Term Contract (FTC) with 2:00 PM–10:00 PM WET schedule.
- 2-4 years of experience in a similar role/environment.
- High attention to detail and accuracy.
- Process-driven and documentation-oriented.
- Strong collaboration with internal commercial teams.
- Familiarity with billing platforms, order management systems, and CRM tools.
🎁 Benefits
- People-first culture; teamwork and collaboration.
- AI-first vision; own ideas and push boundaries.
- Flexible hours, wellness perks, generous paid leave.
- Growth through mentorship and internal mobility.
- Meaningful work helping 100,000+ SMBs grow.
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