Related skills
blockchain apis english futures mandarin📋 Description
- Point of contact for VIP and institutional clients across Binance products
- Provide prompt, multi-channel support to institutional and VIP customers
- Guide VIPs on integrating and using Binance API
- First-line support for account and system issues
- Represent VIP clients to internal teams (accounts, finance, risk, products)
- Collect feedback and drive product changes; coordinate updates to customers
🎯 Requirements
- 3+ years in client/trading desk support in financial services
- Solid understanding of trading platforms, orders, execution
- Client manager experience supporting growth and business development
- Understanding of crypto derivatives trading
- Strong problem solving under pressure and cross-department communication; willing to on-call
- Bilingual English/Mandarin mandatory; hands-on API trading experience a plus
🎁 Benefits
- Shape the future with the world’s leading blockchain ecosystem
- Collaborate with world-class talent in a global organization with a flat structure
- Tackle autonomous, fast-paced projects in an innovative environment
- Opportunities for career growth and continuous learning
- Work-from-home arrangement (may vary by team)
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