Related skills
cryptocurrency apis client management futures derivatives📋 Description
- Point of contact for VIP and institutional customers across Binance products
- Deliver prompt, multi-channel support to institutional clients
- Guide VIPs on integration and API usage
- First-line support for account and system issues; liaise with internal teams
- Collect feedback and drive product change projects
- Provide timely system and product updates to customers
🎯 Requirements
- 3+ years in client/trading desk support in financial services
- Strong knowledge of trading platforms and order execution
- Experience as client manager; crypto derivatives knowledge
- Excellent problem solving under pressure
- On-call rotation willingness
- English bilingual for overseas coordination
- API trading experience a plus
🎁 Benefits
- Shape the future with the world's leading blockchain ecosystem
- Collaborate with world-class talent in a flat, global org
- Tackle fast-paced projects with autonomy and innovation
- Career growth and continuous learning opportunities
- Competitive salary and benefits package
- Remote work arrangement with team flexibility
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