Related skills
api english futures mandarin trading platforms๐ Description
- Serve as contact for our highest-value customers and institutions
- Provide prompt support to institutional and VIP clients
- Guide VIP customers on integrating and using Binance API
- First-line support for account and system issues
- Represent VIP customers to internal teams (accounts, finance, risk, products)
- Provide timely system and product updates to customers
๐ฏ Requirements
- 3+ years in client/trading desk support in financial services
- Solid understanding of trading platforms, orders and execution
- Client management experience and growth support
- Crypto derivatives and futures knowledge
- Excellent communication for cross-department collaboration
- Bilingual English/Mandarin required
๐ Benefits
- Shape the future with a leading blockchain ecosystem
- Collaborate with world-class talent in a global org
- Tackle fast-paced projects with autonomy
- Career growth and continuous learning
- Competitive salary and benefits
- Work-from-home arrangement
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