Trading Support Specialist - VIP & Institutional (EU)

Added
4 days ago
Type
Full time
Salary
Salary not provided

Related skills

api english futures mandarin trading platforms

๐Ÿ“‹ Description

  • Serve as contact for our highest-value customers and institutions
  • Provide prompt support to institutional and VIP clients
  • Guide VIP customers on integrating and using Binance API
  • First-line support for account and system issues
  • Represent VIP customers to internal teams (accounts, finance, risk, products)
  • Provide timely system and product updates to customers

๐ŸŽฏ Requirements

  • 3+ years in client/trading desk support in financial services
  • Solid understanding of trading platforms, orders and execution
  • Client management experience and growth support
  • Crypto derivatives and futures knowledge
  • Excellent communication for cross-department collaboration
  • Bilingual English/Mandarin required

๐ŸŽ Benefits

  • Shape the future with a leading blockchain ecosystem
  • Collaborate with world-class talent in a global org
  • Tackle fast-paced projects with autonomy
  • Career growth and continuous learning
  • Competitive salary and benefits
  • Work-from-home arrangement
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