Related skills
trade finance lending operations process automation fx regulatory compliance📋 Description
- Team Oversight: Lead and manage the supplier finance processing team for SME clients.
- Performance Management: Set, monitor and ensure SLAs and internal quality standards.
- Escalation Management: Primary point for complex queries; resolve bottlenecks.
- Operational Design: Collaborate on workflows for new products with Product, Legal, Credit.
- Process Engineering: Identify efficiency opportunities and define automation requirements.
- Scalability: Transform manual processes into scalable, automated frameworks.
🎯 Requirements
- Lending Expertise: Knowledge of SME lending and trade operations.
- FX Proficiency: Understanding of FX products (Spot, Forwards) in lending contexts.
- Leadership Track Record: Experience managing teams in fast-paced FinTech/financial services.
- Analytical Mindset: Strong problem-solving balancing scalability, efficiency, and risk.
- Communication: Strong interpersonal and stakeholder management across Product, Credit, and Legal.
- Adaptability: Proactive continuous-improvement mindset in evolving product suite.
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