Related skills
auditing data analysis google sheets quality assurance ai📋 Description
- Maintain quality program health across lines; standardize rubrics
- Analyze and resolve high-complexity cases; root-cause focus
- Oversee escalated transactions to meet SLA and quality
- Serve as Subject Matter Expert for quality standards
- Support testing and rollout of new quality programs, incl. AI initiatives
- Ensure compliance with applicable laws and regulations
🎯 Requirements
- Bilingual in Spanish
- 1+ year healthcare QA experience
- 1+ year analytical skills; identify issues and drive solutions
- Experience coaching peers or auditors
- 1+ year data work with Google Sheets
🎁 Benefits
- Bonus points: AI auditing programs, Lean Six Sigma, project oversight
- Medical, dental, and vision coverage
- 401(k) retirement plan
- Paid holidays, sick time, parental leave
- Paid wellness time and reimbursements
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