Related skills
shopify onboarding process documentation catalog management tiktok shop📋 Description
- Own onboarding for pilot merchants through a 6–8 week TikTok Shop launch.
- Assist merchants with store readiness, Seller Center setup, and listing QA.
- Educate merchants on AfterShip Feed Listing and Affiliates during launch.
- Assist early affiliate activation workflows, including creator matching and campaigns.
- Run weekly check-ins, track blockers, escalate issues, and maintain launch trackers.
- Document repeatable onboarding/growth playbooks for productization with partners.
🎯 Requirements
- Hands-on TikTok Shop seller operations, DTC operations, or TSP/agency operations.
- Experience at TikTok Shop as an AM or at a leading TSP/TikTok Shop Partner as an AM/ops lead.
- Strong familiarity with TikTok Shop Seller Center and Shopify.
- Catalog, listing, PDP optimization, and launch readiness workflows.
- Familiarity with affiliate and creator operations.
- Merchant-facing, operationally strong, detail-oriented, with clean process documentation.
🎁 Benefits
- Great Place to Work Certified culture.
- Innovative and inclusive culture.
- Ambitious mission with real impact.
- Career growth and learning opportunities.
- Remote-first with hub locations (Toronto, Austin, Barcelona).
- Competitive compensation.
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