Related skills
azure networking microsoft office printer troubleshooting datto📋 Description
- Provide IT support to internal and external customers
- Troubleshoot and resolve IT-related inquiries and problems
- Maintain and update knowledge base and technical documents
- Ensure service delivery quality at all times
🎯 Requirements
- 3+ years Tier 2 IT engineer
- Strong customer service and communication
- Problem solving and analytical skills
- Office 365 administration and Azure experience
- Networking and printer troubleshooting
- Datto experience; IT degree or MS/MD-102 a plus
🎁 Benefits
- Health, dental, vision and other benefits
- 401K with 4% match after 90 days
- Generous PTO
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