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azure networking customer service microsoft office it support📋 Description
- Provide IT support to internal and external customers
- Troubleshoot and resolve IT related inquiries and problems
- Maintain and update our knowledge base and technical documents
- Ensure service delivery quality at all times
🎯 Requirements
- Proven experience as a Tier 2 IT engineer for 3+ years
- Excellent customer service and communication skills
- Excellent problem solving and analytical skills
- Ability to explain technical solutions clearly
- Experience in Office 365 administration
- Networking experience
🎁 Benefits
- Health, Dental, Vision & other benefits
- 401K (With 4% Match) eligible after 90 Days
- Generous PTO
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