Related skills
azure networking microsoft 365 it support printers📋 Description
- Provide IT support to internal and external customers
- Troubleshoot and resolve IT inquiries and problems
- Maintain and update knowledge base and technical documents
- Ensure service delivery quality at all times
🎯 Requirements
- Proven 3+ years as Tier 2 IT engineer
- Excellent customer service and communication skills
- Strong problem solving and analytical skills
- Ability to explain technical solutions clearly
- Experience with Microsoft 365 administration
- Experience with Azure, Datto, and networking
🎁 Benefits
- Health, Dental, Vision and other benefits
- 401K with 4% match after 90 days
- Generous PTO
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