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google workspace macos edr sso kandji📋 Description
- Provide advanced macOS end-user tech support onsite and remote as escalation point
- Troubleshoot complex hardware, software, authentication, connectivity, and endpoint issues
- Support Google Workspace, Slack, conferencing apps and related SaaS
- Oversee onboarding/offboarding: device provisioning and access troubleshooting
- Manage endpoint enrollment, policy enforcement, and patch validation via Kandji
- Assist IAM issues: MFA, SSO, account provisioning workflows
🎯 Requirements
- 4+ years in IT support or endpoint administration in macOS env
- Strong macOS troubleshooting for hardware, peripherals, and tools
- Experience with Google Workspace administration
- Familiarity with MDM/endpoint mgmt: Kandji, JumpCloud, Intune
- Exposure to endpoint security tools: EDR and DLP
- IAM concepts: MFA, SSO, RBAC, acct lifecycle management
🎁 Benefits
- Competitive Salary & Equity
- 401(k) with 4% match (US Only)
- Health, Dental, Vision and Life Insurance
- Short Term and Long Term Disability
- Paid Parental, Medical, Caregiver Leave
- Flexible Time Off (FTO) + Holidays
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