Related skills
forecasting looker salesforce sql ai📋 Description
- Translate ambitious marketplace goals into rigorous execution, owning the business logic and infrastructure that powers growth.
- Lead a team of operators and analysts to bridge product capabilities and customer needs.
- Own headcount forecasting, capacity models, and staffing plans aligned to budgets.
- Deploy AI automation and optimize the tech stack to reduce friction and scale high-touch workflows.
- Drive cross-functional execution with Product, Sales, Service to improve retention and ROI.
- Design, optimize, and scale fulfillment workflows linking sales commitments to product readiness.
🎯 Requirements
- 10+ years in Customer Success Ops, Marketplace Ops, Revenue Ops, BizOps, or similar operational roles.
- Experience in a marketplace, gig economy platform, or fast-moving consumer/ SMB ecosystem.
- Strong executive presence with ability to influence C-level stakeholders and drive strategy.
- Experience building/managing tools and workflows across Salesforce, Gainsight, Looker, or internal systems.
- Demonstrated success leading operators or analysts who work across product and GTM.
- Strong analytical background; SQL proficiency preferred.
🎁 Benefits
- SF Bay Area/NYC/Seattle: $153k-$198k.
- Austin/DC/CA/MA/NJ/WA: $137.7k-$178.2k.
- All other US: $130.1k-$168.3k.
- Actual salaries vary by level and qualifications.
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