Client Experience Specialist

Added
15 days ago
Type
Full time
Salary
Salary not provided

Related skills

ai healthcare workflows hitl rcm

📋 Description

  • Coordinate day-to-day implementation for smaller customer accounts.
  • Support delivery planning, milestones, status reports, and governance.
  • Maintain clear communication across internal teams and customer stakeholders.
  • Translate customer needs into inputs for technical teams.
  • Map and validate customer workflows into AI/HITL processes.
  • Track delivery progress and surface risks early.

🎯 Requirements

  • 2-4 years in program coordination, implementation, consulting, or operations.
  • Experience supporting technology deployments or workflow/process changes.
  • Strong ability to document workflows, communicate clearly, and manage multiple tasks.
  • Comfortable working with technical and non-technical teams.
  • Organized, detail-oriented, proactive problem-solver.
  • Interest in AI, automation, healthcare workflows, or RCM.

🎁 Benefits

  • Market-leading base salary and bonus
  • Medical, dental, and vision insurance for you and your dependents
  • Flexible Time Off
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