Third-Party Vendor Manager (Contact Center)

Added
6 days ago
Type
Full time
Salary
Salary not provided

Related skills

excel vendor management financial reconciliation contract administration purchase order governance

πŸ“‹ Description

  • Managing day-to-day relationships with vendors, resolving operational issues quickly.
  • Ensuring accurate and timely financial reconciliation and spend reporting.
  • Leading projects to support longer-term strategy, such as procuring new capabilities.
  • Hosting regular vendor meetings and monthly/quarterly reviews.
  • Developing vendor scorecards and improvement plans.
  • Owning projects and updates for leadership on progress.

🎯 Requirements

  • 5+ years’ experience in operations or vendor management with outsourced third parties.
  • Experience with million-dollar contract administration and relationship management.
  • Detail and action-oriented with cross-functional project experience.
  • Personal accountability for quality and accuracy of work.
  • Solid analytical background (e.g. Excel pivot tables and INDEX MATCH).

🎁 Benefits

  • Healthcare benefits (country-specific).
  • Well-being programs.
  • Parental leave.
  • Pensions.
  • Generous annual leave allowances.
  • Time off to support charitable causes.
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