Related skills
customer service excel microsoft office team leadership leadershipπ Description
- Oversee all retail ops, budgets, and sales targets.
- Recruit and develop store management and staff.
- Train team on brand, product, service standards.
- Lead customer experience and daily store performance.
- Manage scheduling, inventory, and merchandising to KPIs.
π― Requirements
- 3-5 years managing in a retail environment.
- Strong HR skills: hiring, scheduling, training, conflict resolution, performance mgmt.
- Excellent listening and communication skills.
- Analytical, critical thinking and troubleshooting skills.
- Strong customer service, supervisory and sales skills.
- Knowledge of skincare, natural beauty, and ethical business.
π Benefits
- Fun, funky store atmosphere with individuality encouraged.
- 50% discount on products.
- Growth opportunities; Lush promotes from within.
- Unconventional retail structure supporting entrepreneurship.
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