Related skills
payments logistics sap invoicing multilingual📋 Description
- Manage post-sale client service from auction to payment and shipping.
- Deliver post-auction SLAs in a timely, professional manner.
- Facilitate post-sale transactions: invoicing, payments, seller returns.
- Issue timely and accurate client communications.
- Coordinate with Shipping Coordinator for quotes and deliveries.
- Collaborate with Logistics to manage client shippers.
- Ensure financial transactions comply with governance.
- Partner with other teams to resolve client inquiries and issues.
- Coordinate shipping and collection for unsold property with Specialists.
- Facilitate temporary releases of purchases for third-party services.
- Manage releases for non-sale inventory.
- Participate in project work as requested by Head of Department.
🎯 Requirements
- Excellent client service with active listening, empathy and patience
- Calm demeanor under pressure
- Strong numeracy; basic bookkeeping is an advantage
- Excellent oral and written communication skills
- Strong organizational skills and discretion
- SAP experience desirable; multilingual skills a plus
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