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microsoft office sap client service shipping post-sale📋 Description
- Post-sale client support delivering excellent service.
- Coordinate post-auction processes and SLAs for timely delivery.
- Assist clients by phone, email, shipping payments, and in-person queries.
- Provide timely, accurate client communications.
- Collaborate with Shipping Coordinator on quotes and deliveries.
- Ensure financial transactions comply with governance.
- Partner with teams to resolve inquiries and transactions.
- Manage releases for non-sale inventory.
- Participate in ad hoc projects as needed.
🎯 Requirements
- Degree in business or equivalent (preferred).
- 1-2 years relevant experience.
- Exceptional client service with strong communication.
- Operationally minded with tech aptitude.
- Ability to multi-task and meet deadlines.
- Creative problem solver under pressure.
- Highly organized with attention to detail.
- Logical, resourceful, proactive problem-solver.
- Fluent in English, Cantonese, Mandarin; read/write Traditional Chinese.
- Microsoft Office proficiency; SAP experience preferred.
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