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crm fintech customer service call center inbound📋 Description
- Be the voice helping customers grow and upgrade devices
- Guide customers to the right plans and products
- Handle upgrades and device requests
- Verify customer information to keep everyone safe
- Sell additional products to enhance their experience
- Provide support for devices or apps as needed
🎯 Requirements
- 1-2 years in call centre or customer service
- Some sales or telesales experience preferred
- Strong communication and trust-building skills
- Patient, empathetic, detail-oriented
- Results-driven and independent
- CRM experience or mobile financial services a plus
🎁 Benefits
- Diverse development programs and coaching
- On-the-job training and career growth
- Family-friendly policies and wellbeing focus
- Flexible work arrangements
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