Related skills
telehealth customer service nursing rn emrπ Description
- Lead onboarding, training, and ongoing development of Advocate Nurses.
- Oversee daily operations of the Advocate Nurse team, including scheduling.
- Identify issues and drive process improvements with root-cause analysis.
- Ensure compliance with organizational policies and regulatory requirements.
- Collaborate cross-functionally to resolve issues and standardize processes.
π― Requirements
- BSN required; unencumbered RN license.
- Minimum five years nursing experience; telehealth two+ years preferred.
- Proficiency with EMR systems and phone systems.
- Two years supervisory experience.
- Experience in data-driven environments using reports.
- Willing to work varied schedule including evenings/nights/weekends.
π Benefits
- Medical, dental, vision coverage
- PTO, holidays, sick days
- 401(k) with employer match
- Comprehensive benefits package
- Career growth and training opportunities
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