Telehealth Crisis Line Provider - W2 Part-Time

📋 Description

• Provide warm, empathetic responses to calls from students in crisis
• Complete risk assessments and de-escalate crisis intensity
• Collaborate with students to develop safety plans and next steps
• Initiate follow-up calls to check welfare and service linkage
• Maintain detailed clinical documentation and logs

🎯 Requirements

• 1+ years telehealth, crisis mgmt, or call center experience
• Training in assessment, crisis intervention, and treatment planning
• Able to learn and master clinical policy, call handling, and protocols
• Proven ability to work under pressure with professionalism
• Independent judgment with minimal supervision
• Schedule flexibility including evenings and/or weekends

🎁 Benefits

• Competitive salary and benefits package
• Flexible schedule and remote work options
• Opportunity to shape clinical functions
• Collaborative, mission-driven team
• Meaningful impact on student mental health