Related skills
documentation project management jira twilio excelπ Description
- Support day-to-day project coordination across ServiceNow and Twilio
- Maintain Jira boards and ticket tracking with status notes
- Assist with meeting minutes, action tracking, and follow-ups
- Maintain project documentation (RACI matrices, risk/issue logs, dashboards)
- Use Excel to manage trackers, logs, and reporting summaries
- Coordinate with technical and business stakeholders to collect updates
π― Requirements
- Excel proficiency for trackers and formulas
- Familiarity with Jira or similar ticket tracking tools
- Clear written communication (minutes)
- High attention to detail and organization
- Follow structured processes and templates
- Able to learn new platforms quickly and manage multiple tasks
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