Related skills
project management software itil firmware freshservice📋 Description
- Support retail store tech deployments and roadmap
- Manage hardware/software installs, upgrades, configurations
- Develop processes to resolve technical challenges and issues
- Resolve issues within defined SLA channels
- Collaborate with product owners to root-cause issues
- Sunnyside Tech Solutions implementation & PM
🎯 Requirements
- Bachelor's degree in IT/Info Systems or related field (or equivalent)
- 3-5 years IT hardware provisioning/asset management
- Strong analytical and multi-project management skills
- Clear, professional communication to technical and business teams
- Adaptable to changing environments
- Willing to travel up to 50%; valid driver's license; stand 4-8 hrs; lift 50 lbs
🎁 Benefits
- Major medical, dental and vision insurance
- 401(k) with matching contributions
- FSA/HSA programs
- LTD/STD options
- Life insurance and AD&D
- Paid holidays and paid time off
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