Related skills
documentation technical writing github jira product documentation📋 Description
- Plan, write, and maintain clear, user-focused docs.
- Interpret complex technology and customer needs to deliver high-quality content.
- Build collaborative relationships with Product, Engineering, and Design; embed in development.
- Uphold quality by following guidelines, standards, and templates.
- Explore and use AI-powered tools to boost efficiency and output quality.
- Modernize legacy documentation to reflect new features and usability improvements.
🎯 Requirements
- 3–8 years in technical writing, preferably enterprise SaaS.
- Strong systems thinking, curiosity, and ownership with accountability.
- Experience managing multiple documentation projects.
- A bias for action.
- Passion for technology and customer success; user-centric mindset.
- Excellent verbal and written communication skills.
- Experience with DITA/XML and GitHub.
- JIRA or similar PM tools experience is a plus.
🎁 Benefits
- Inclusive, psychologically safe team culture.
- Equal opportunity employer; fair hiring practices.
- Reasonable accommodations available for the application process.
- Global, merit-based growth opportunities.
- Engagement with diverse communities and talent development.
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