Technical Writer / Knowledge Base Specialist (SaaS)

Added
1 minute ago
Type
Full time
Salary
Salary not provided

Related skills

documentation saas confluence notion api

πŸ“‹ Description

  • Own and maintain the company’s product Knowledge Base.
  • Write and update docs for platform features, configurations, and workflows.
  • Create step-by-step guides, tutorials, and FAQs.
  • Translate technical concepts into clear content for non-technical users.
  • Collaborate with Product Managers and Engineers to document new features.
  • Ensure docs stay accurate and updated as the product evolves.

🎯 Requirements

  • 3+ years of experience as a Technical Writer, Documentation Specialist, or similar role.
  • Experience documenting digital products, SaaS platforms, or technical tools.
  • Experience using documentation platforms such as Confluence, GitBook, Notion, or Zendesk Guide.
  • Excellent written communication skills.
  • Strong ability to structure and simplify complex information.
  • User-centric mindset, focused on helping customers find answers quickly.

🎁 Benefits

  • Flexible schedule
  • Opportunity to have a real impact in a high-growth global category leader
  • 40% discount on all Fever events and experiences
  • Responsibility from day one, and professional and personal growth
  • Great work environment, and international team of talented people
  • 23 vacation days + your birthday off
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