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Full time
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html ai markdown madcap flare adobe indesign📋 Description
- Write and update release notes, end-user, admin, and developer docs, and UI strings.
- Build customer empathy and improve docs based on feedback.
- Collaborate with PM, Design, Eng, Support, Training, Marketing.
- Perform content analysis and plan docs for new features.
- Evangelize best practices for technical comms, incl. AI workflows.
- Partner with Training to promote content reuse and learning plans.
🎯 Requirements
- 5+ years in technical writing or related discipline.
- Apply AI tools to accelerate content production.
- Write for diverse audiences: non-tech end users, IT pros, and decision-makers.
- Experience producing installation/config guides and online help.
- Proficient with MadCap Flare, Atlassian Jira, and Adobe InDesign.
- Strong HTML and Markdown editing, with style-guide knowledge.
🎁 Benefits
- Competitive salary and 401k with employer match.
- Discretionary paid time off.
- Opportunities for growth and development.
- Award-winning culture focused on diversity and inclusion.
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