Related skills
html ai markdown madcap flare adobe indesign📋 Description
- Write and update release notes, user docs, and UI strings.
- Build customer empathy and improve docs based on feedback.
- Collaborate with Product, Eng, Support, Training, Marketing, and Sales.
- Develop content plans for new features and products.
- Evangelize best practices for technical communication including AI workflow improvements.
- Partner with the training team to promote content reuse and learning plans.
🎯 Requirements
- 5+ years experience in technical writing or related discipline.
- Demonstrated ability to apply AI tools to accelerate documentation.
- Write for diverse audiences, including non-technical end users and IT pros.
- Experience producing user documentation including installation/config guides and online help.
- Experience documenting a broad portfolio of products; hardware/software familiarity.
- Proficiency with MadCap Flare, Atlassian JIRA, Adobe InDesign; HTML/Markdown editing.
🎁 Benefits
- Competitive salary and 401k with employer match.
- Discretionary paid time off.
- Opportunities for growth and development.
- An award-winning culture committed to diversity, inclusion, and innovation.
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