Related skills
html ai markdown madcap flare adobe indesign📋 Description
- Write and update release notes, end-user, admin, and developer docs, and UI strings.
- Build customer empathy and continually improve docs from feedback.
- Collaborate with Product Management, Product Design, Engineering, Support, Training, Marketing, and Sales.
- Perform content analysis and develop plans for new features and products.
- Evangelize best practices for technical communications, including AI workflow enhancements.
- Partner with the training team to promote content reuse and learning plans.
🎯 Requirements
- 5+ years in technical writing or related discipline.
- Experience applying AI tools to accelerate content production.
- Ability to write for diverse audiences: non-technical users, IT pros, and business decision-makers.
- Experience producing user docs: installation/configuration guides and online help.
- Experience writing for a broad portfolio of products; hardware/software familiarity.
- Proficiency with MadCap Flare, Jira, Adobe InDesign; HTML/Markdown.
🎁 Benefits
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Opportunities for growth and development
- An award-winning culture committed to diversity, inclusion, and innovation
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