Added
2 days ago
Location
Type
Full time
Salary
Salary not provided
Related skills
cms html ai ux copywriting markdown📋 Description
- Write and update release notes and end-user, admin, and developer docs.
- Build customer empathy and improve docs from feedback.
- Collaborate with Product, Design, Engineering, Support, Training, Marketing, and Sales.
- Develop content plans for new features and products.
- Evangelize best practices for technical communications, including AI workflows.
- Partner with the training team to promote content reuse and learning plans.
🎯 Requirements
- 5+ years experience in technical writing or related discipline.
- Demonstrated ability to apply AI tools to accelerate content production.
- Experience producing user docs including installation/configuration guides and online help.
- Experience writing documentation for a broad portfolio of products.
- Familiarity with hardware/software; cloud computing, networking; UX copy.
- MadCap Flare, Atlassian JIRA, and Adobe InDesign; HTML/Markdown; style guides.
🎁 Benefits
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Growth and development opportunities
- Award-winning culture focused on diversity and innovation
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