Related skills
technical writing saas product documentation knowledge base release notes📋 Description
- Create, edit, and maintain product docs (KB, release notes, UX copy)
- Collaborate with PMs/engineers to translate features into end-user docs
- Own the documentation lifecycle from planning to publishing
- Maintain a style guide and standards for voice and formatting
- Create visuals (diagrams, screenshots) to support content
- Monitor metrics (page views, queries, deflection) to guide work
🎯 Requirements
- Exceptional written English and keen eye for detail
- 2+ years in technical writing in SaaS
- Write well-structured technical content for technical and non-technical readers
- Read and interpret technical specs, product requirements, and wireframes
- A portfolio or writing samples of published technical docs
- We value writers who embrace AI to enhance productivity and quality
🎁 Benefits
- Hybrid: 3 days WFH per week
- 30 remote days every six months
- Paid birthday day off
- Global Wellness Day holiday
- Fully paid health insurance
- Modern office in Grafton with amenities
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