Related skills
documentation gitlab saas jira madcap flare📋 Description
- Contribute to customer-facing docs for Five9's CX platform.
- Collaborate with PMs, engineers, and SMEs to gather content.
- Plan, draft, and publish documentation with senior writers.
- Ensure content adheres to style guidelines and best practices.
- Improve content structure and usability based on feedback.
🎯 Requirements
- 5+ years as a technical writer for software/SaaS.
- Strong writing portfolio or samples showing approach.
- Excellent communication and collaboration skills.
- Experience with MadCap Flare is a plus.
- Experience with Jira and GitLab is a plus.
- Bachelor's degree or equivalent experience.
🎁 Benefits
- Company stocks
- Annual merit increase based on performance
- 15% night shift differential pay
- Paid Leave with Cash Conversion
- HMO with free dependents
- Retirement Plan
- Life Insurance
- Internet and meal allowance for WFH
- Employee Assistance Program for well-being
- Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay)
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