Related skills
content strategy saas git ux writing api documentationπ Description
- Write, review, and publish Help Center content
- Collaborate with senior writers on large projects
- Maintain and improve content for accuracy and usability
- Contribute to in-product docs for frontline users
- Partner with Product, Design, Engineering, Support, and Customer Success
- Use AI tools to accelerate writing workflow
π― Requirements
- 2β3 years writing technical or product docs in SaaS
- Strong writing and editing; explain complex ideas simply
- User-focused; consider frontline workers using the content
- Comfortable learning new tools; collaborate with product/engineering
- Detail-oriented; ensure accuracy and consistency
- Able to manage workload and deliverables in a collaborative environment
- Comfortable using AI tools and curious about their evolution
π Benefits
- Competitive salary and equity
- Healthcare, dental, and vision coverage
- 401(k) / RRSP enrollment
- Take what you need PTO
- Culture of meritocracy and global collaboration
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