Technical Writer

📋 Description

• Develop, maintain, and manage high-quality cybersecurity docs for SOC and clients.
• Create SOPs, runbooks, knowledge base articles, client reports, and internal docs.
• Collaborate with SOC and client service teams to ensure accuracy and usefulness.
• Support documentation governance and knowledge management across cybersecurity ops.

🎯 Requirements

• Clear communicator; translate complex cybersecurity concepts for all audiences.
• Strong cybersecurity background; knowledge of SOC processes and incident response.
• Highly organized with solid version control and knowledge repositories.
• Detail-oriented; ensures accuracy, consistency, and audit readiness.
• Process-driven; builds documentation workflows and governance.
• Comfortable writing ServiceNow KB articles and client-facing docs.

🎁 Benefits

• Competitive benefits package.
• Training opportunities and skills development.
• Opportunities for professional advancement.
• Inclusive, diverse workplace culture.
• Support for accommodations during recruitment.
• Equal Employment Opportunity employer.