Related skills
json css jira confluence rest api📋 Description
- Translate complex tech information into clear documentation and UI text.
- Improve documentation usability with graphics, illustrations, and visuals.
- Collaborate with SMEs across Engineering, Support, Sales, and Marketing.
- Establish documentation standards, style guides, and terminology for consistency.
- Lead and mentor the technical writing team and manage project schedules.
- Hybrid role based in San Jose, CA (3 days/week).
🎯 Requirements
- 3+ years technical writing with a BA or equivalent.
- Ability to influence cross-functional teams without formal authority.
- REST API documentation expertise; OpenAPI/Swagger and JSON.
- Proficient with JIRA and Confluence for planning and tracking.
- Audience-centric content approach aligned to user needs.
- Preferred: online help, knowledge base, Agile; HTML5/CSS; security familiarity.
🎁 Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more
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