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documentation technical writing content strategy cross-functional collaboration training📋 Description
- Become the SME for Robotics and collections systems; train less-technical users.
- Identify knowledge gaps; create new docs and training materials.
- Develop training materials: docs, tutorials, guides, and certifications.
- Maintain content; update docs and track changes across releases.
- Collaborate with engineers, product managers, operators to translate complex info into actionable documentation and training.
- Lead and assist in delivery and onboarding programs.
🎯 Requirements
- Strong technical background (Bachelor's in Technical Communication, CS, or related).
- 1+ years of technical writing experience in tech or software env.
- Strong understanding of technical documentation principles and best practices.
- Excellent communication and collaboration skills across diverse teams.
- Ability to learn and understand complex technical concepts.
- Strong organizational and time management skills.
- Experience with content management systems.
- Entrepreneurial mindset; excited about building from scratch and adaptable to change.
🎁 Benefits
- Comprehensive health, dental and vision coverage.
- Retirement benefits.
- Learning and development stipend.
- Generous PTO.
- Possible commuter stipend.
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