Technical Trainer II

📋 Description

• Deliver in-person and remote technical training sessions by customizing Tines courseware.
• Manage content repositories for seamless access to training materials.
• Collaborate with colleagues to address gaps in technical training resources.
• Enhance training effectiveness through deep product and industry knowledge.
• Analyze data for continuous improvement in onboarding and customer journey training.
• Scale training programs using diverse approaches and technologies.

🎯 Requirements

• 5+ years in technical, customer-facing roles.
• Proven track record delivering impactful training sessions.
• 3+ years creating courseware, curricula, onboarding programs.
• Exceptional ability to convey technical concepts clearly to diverse audiences.
• Demonstrated program ownership and training development.
• Proficiency with AI tools to accelerate content creation and delivery.

🎁 Benefits

• Remote work eligible in North America (Eastern Timezone).
• Travel up to 20% for on-site trainings (1–2x/month).
• Global reach supporting customers and partners.
• Collaborative, growth-focused culture.