Technical Trainer

📋 Description

• Develop and deploy training plans for all Division users.
• Create and report on training metrics: classes, attendance, trainers.
• Administer training system: enrollments, courses, learning records, calendars.
• Run training evaluations and provide recommendations for improvement.
• Train users on new software/hardware and support special projects.
• Ensure accommodations for users with special needs.

🎯 Requirements

• Bachelor's degree; 3+ years in training/development.
• 4+ years in high-volume help desk training support.
• Proficient with Microsoft Office Suite and Adobe Acrobat.
• Excellent written and verbal communication.
• Knowledge of Section 508 compliance standards.
• U.S. Citizenship and eligible for public trust clearance.

🎁 Benefits

• Inclusive and supportive work environment.
• Competitive compensation package.
• Professional growth through trainings, certifications, mentorships.
• Medical, dental, vision, 401(k) with company match.
• Flexible PTO, holidays, parental/military/shutdown leave.
• Commuter benefits and flexible work options.